Item Substitution Policy

In the rare instance that we are unable to fulfill the exact product that you’ve won or purchased through Buy It, HappyBidDay will contact you immediately to offer you an item of equal or greater (U.S. value), or a gift card for the value that HappyBidDay is able to purchase the product for in the U.S.. If for any reason this is not acceptable to you, we will refund you the final auction end price and any delivery cost you were charged. Our Customer Service department is awesome and we will always work with you to make sure you’re 100% HAPPY.