Changed your mind? It happens. No problem, we’ve got your back. If after receiving your product you decide you no longer want the item, we’ll happily accept a return within 14 days of delivery.
To start the return process, email these details to firstname.lastname@example.org:
- Auction ID (found in Won Auctions in your account)
- Product Name
- Reason for your return
We’ll then start the return process by scheduling a pickup for the item. As soon as it arrives back at our warehouse, we’ll get your refund squared away.
A few notes about our merchandise refund policy:
- Refunds are only issued for new, unused items in their original packaging
- Refunded amount includes the auction closing price and the original shipping costs
- Return shipping costs and spent bids are non-refundable